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How do I make an enquiry?
Please email the customer service team for all enquiries regarding Bread Du Jour and Bakery Select.
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Do you have a wholesale price list?
No, all prices are listed on the shop page
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Can I order through a distributor?
No, all orders must be placed online
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How many days will it take for my online order to arrive?
We deliver every Thursday or Friday depending on where you are in the country it also depends on what day you order. It is best to order no later than 2 pm on a Monday
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Can I place my order over the phone?
Yes, however, you may find it quicker and more convenient to order online as our telesales service is only available during office hours Monday to Friday
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Do you supply gluten and wheat free bread?
No, sorry we do not make this kind of product at this time
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Can I keep the bread in a freezer?
Yes, however, it is not necessary to freeze our bread as it is delivered with 10 days ambient shelf life and can be stored in any cool dry place. Freezing the bread does not do any harm to the product and once completely defrosted it bake’s off well and tastes just as good
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How long does it take to bake the bread off and do I need a special kind of oven?
Our bread bakes-off in any type of oven and depending on the product it will typically take between 10 to 12 minutes to achieve a golden crusty finish
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How long will the bread last after it is baked off?
Once the bread is baked off it will keep fresh for up to 2 days. It is often best to cover the bread after slicing with a tea towel or place in a bread bin until it is required again
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Must I always bake the bread off?
Only our Bread Du Jour artisan style part baked bread needs to be baked –off. It is always best to follow the baking instructions on the back of the pack. Our Bakery Select craft range of retail bread & rolls do not need baking off as they are fully baked and ready to eat
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Can I collect my order from the bakery?
No, I'm sorry we are not able to accommodate customer collections
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Do you supply sliced bread?
Yes, however, we do not make standard tin white or brown sliced bread. Please see our range of Sliced Bloomer SandwichedBreads which is designed for both speciality retail and catering customers
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Can I sell the bread to consumers in the packaging it is delivered in without first baking it off in store?
Yes, all of our bread comes fully packed, labelled and date coded and as such is ready to be displayed on the shelf as soon as our delivery arrives at your store
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Do you have any point-of-sale material?
No, sorry
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Will the bread remain fresh on display?
Yes, providing you keep the product in its protective packaging the bread will remain in good condition. Our 10-day ambient shelf life means you can have full bread displays all day every day without any waste. Once the bread is removed from its protective packaging and baked off it will remain fresh for up to 2 days
